1. Introduction

Urban Glam ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website urbancosmetics.in or make a purchase from us.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, billing address
• Payment Information: Credit/debit card details, UPI ID (processed securely through payment gateways)
• Order Information: Products purchased, order history, preferences
• Device Information: IP address, browser type, device type for analytics purposes

3. How We Use Your Information

We use the collected information for:

• Processing and fulfilling your orders
• Sending order confirmations and shipping updates
• Providing customer support
• Sending promotional offers (with your consent)
• Improving our website and services
• Preventing fraud and ensuring security

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, shipping partners, email service providers
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure payment processing through trusted gateways
• Limited access to personal information
• Regular security assessments

6. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookies through your browser settings.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

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